It’s been almost two years since John Clements started this newsletter, and we’ve decided that for 2007, we’re turning over a new leaf. While the old format included recent events, product features and job openings, the new format will go deeper with thought pieces gleaned from the minds of today’s professionals. Take a look at this month’s issue and you’ll see what I mean; we have reflections and insightful discussions on human resource management, returning Filipino Expatriates, coaching and corporate culture. We’d also like to invite you to write for us; if you have any insights on your own industry, today’s economy, streamlining processes or practically anything relevant to our world of business, please feel free to contact us with your thoughts. Here’s to a more incisive and investigative year.

featured articles

Building a High-Performance Culture
By Marife B. Zamora

“In the end, an organization is nothing more than the collective capacity of its people to create value,” says Marife Zamora, Vice President and Country Manager of the Philippine operations of Convergys. Read more as Ms. Zamora shares with us some secrets on how Convergys spurs growth and performance.

Click here to read more.

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Do the Math--Add Resources
By Phil Hidalgo

How does a Human Resources head face the challenge of ramping up a headcount by 100 every week for a year? Human Resources maven Phil Hidalgo advises assembling the best HR team and building resources in this area will make the impossible possible.

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Coaching: A Tool to Top Performance
By Munirah Looi

Increasing numbers in the Business Process Outsourcing (BPO) industry has led to an increase in retention schemes, performance builders and training, to say the least. Munirah Looi, the Founder and CEO of training firm Brandt International, shows how vital coaching can be in addressing business and development needs, upgrading employee skills, maintaining morale and more.

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Come Home to BPO
By Gary B. Olivar

After decades of working abroad and experiencing what international business has to offer, why does Gary Olivar, a 25-year veteran of the banking and telecoms industry, encourage Overseas Filipino Workers and expatriates to return to the Philippines to work for the Business Process Outsourcing (BPO) industry? Read on, and find out.

Click here to read more.