Shop'n Chek Philippines is a licensee of Shop'n Chek Worldwide, Inc.(www.shopnchek.com) the global leader in Mystery Shopping. We conduct effective and objective programs which deliver accurate measurement of customer satisfaction and constructive feedback to our clients.

The 30 years international experience, (eight years in the Philippines) in the customer service evaluation industry has taught us the value of knowing the needs of our clients. We strive for excellence in our services to meet the constant changing needs of our market and the needs of an increasingly global economy. Shop'n Chek always takes the time to get to know you and your business and proposes valuable and relevant Mystery Shopping solutions according to your requirements.

Companies need more eyes, more ears and more hours in the day to know what you must know--what is happening at the final, critical point in your business chain when all you have worked to offer leaves your control and goes into the hands of the toughest decision maker of all – YOUR CUSTOMER.

• Shop'n Chek's 4M System is a framework from which your Marketing and Operations networks can enhance service quality and increase sales.
• Mystery Shoppers, the core element of our service, make unannounced visits to any location you request, following pre-established guidelines.
• Questionnaires are formulated to give you an objective look at your performance from your customers' point of view.
• Shop'n Chek provides you with customers, carefully chosen, who actually experience the final result of all your efforts. But unlike other customers, Shop'n Chek Mystery Shoppers are armed with the ability to translate their encounters into factual information.
• Shop'n Chek has the experience and the people to visit every location you request, no matter where it is, quarterly, monthly, or even weekly.

Shop'n Chek is your partner in providing your customers with excellent Customer Service.

Contact Details:

Shop'n Chek Philippines
Licensee of Shop'n Chek Worldwide, Inc.
(website: www.shopnchek.com)
A division of John Clements Consultants, Inc.

2F RCI Bldg., 105 Rada Street
Legaspi Village, Makati City

Tel:
(+63 2) 810-9201 to 04
(+63 2) 813-8480
(+63 2) 818-2004

Email:
snc@johnclements.com