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7	"Proven Track Record - 32..." Proven Track Record - 32 years in the business Pioneered the staffing services in the country Largest in the business of recruitment, staffing and outsourcing in the Philippines With 30 years experience in Management Consultancy, Recruitment and Placement, Psychological Assessment, Outsourcing, and Staff Augmentation (local and international markets) One-Stop-Shop Human Resources Solutions Providers Global Networks Pioneering & Innovative Sectoral Focused Organization Biggest Talent Bank Quick Turn Around
8	The Philippine Job Market Facts: 83% of Filipinos are functionally literate 3M college students graduate annually 11% are unemployed 17% are underemployed
9	Different Industries
10	BUSINESS PROCESS OUTSOURCING BPO is an offshore outsourcing destination is a place where a company can shift its processes overseas. Philippines is seen as a good destination for outsourcing business process services owing to its allied benefit. Outsourcing has gone a long way since it first started in 1949.
11	PROCESSES THAT ARE OUTSOURCED Back office operations Call center and Telemarketing Payroll Maintenance Finance/Accounting /Billing Human Resources Medical transcription Supply Chain Management Customer Relationship Management Logistics Management Engineering/Architectural design
12	Winning the Professional Battle
13	HOW TO WRITE A WINNING RESUME
14	Resume Preparation What is the Resume? Written description of you First introduction to prospective employer Screening device used by prospective employer
15	Chronological Resume Emphasis on employment history Job listed in reverse chronological order (the most recent first)
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18	Functional (Skills) Resume Focuses on transferable skills More applicable to jobseekers with one primary employer, or looking for a major career shift
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22	"Job-directed Resume" Job-directed Resume Applicable to jobseekers with limited or one functional or specific job experience. Effective if you wish to continue current career path Emphasis on specialized skills/abilities
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26	Resume Writing Tips 1. Avoid spelling boo-boos. 2. Streamline. 3. Use power verbs. 4. Use personal details sparingly. 5. Be concise. 6. Make it an easy read.
27	Cover Letter Document that “covers” your resume and targets your information to a particular company, organization or job opportunity.
28	Guidelines in Preparing Cover Letters Must be directed to a specific person Must indicate what you know about the company Starts with a sentence to catch attention of reader Must state brief facts about experience or accomplishments Appeals to the self-interest of the addressee Asks directly for an interview Short
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30	GETTING READY FOR THE BIG “i”
31	Types of Interview Screening Interview In-depth Interview Psychological Interview Group / Panel Interview Stress Interview Social Interview Telephone Interview Targeted Selected Interview
32	Interviewing Do’s & Dont’s Your actions and attitudes often influence the way other people think about you. Common courtesies and planning ahead can help create favorable impressions.
33	"Do arrive 10-15 minutes early..." Do arrive 10-15 minutes early to use the restroom, locate offices, observe office procedures, allow for any unexpected traffic problems, and to relax!
34	"Do get a good night’s..." Do get a good night’s sleep the night before so you will be mentally alert for the interview.
35	"Do express enthusiasm" Do express enthusiasm. Smile and offer a firm handshake upon meeting the interviewer or other staff; speak clearly and directly, and vary the tone of your voice. Do use “please” and “thank you” when appropriate. This courtesy should also be extended to your network and to anyone else directly or indirectly involved in your job search.
36	"Do dress appropriately and appear..." Do dress appropriately and appear well-groomed. Practice answering difficult, illegal or “too personal” questions. Do answer interview questions completely. Do sit up straight, maintain good eye contact, lean slightly forward in your chair. Be sincere and polite.
37	DON’T Don’t forget to bring an extra resume and list of references. Don’t ask nothing or only ask about pay or benefits. Don’t act as if you have to have this job no matter what. Don’t interrupt. If you have questions or need clarification, wait for a logical break in the conversation to speak.
38	"Don’t bring up personal matters..." Don’t bring up personal matters (personal problems, financial matters, health issues). Focus on your qualifications for the job Don’t criticize former employers or co-workers. Don’t give petty excuses such as: The work was too hard, the people I worked with were not nice.
39	"Don’t chew gum" Don’t chew gum, smoke, play with your hair, constantly adjust your clothes, or use your cell pone during the interview. It is a must that you turn it off or put it in silent mode
40	Closing the Interview It is important to have closure on each interview. You will want to ask questions both to gather additional information for the benefit of your own decision making. You will want to know specifically what to expect from the interview.
41	Why People are not Hired? Bitter attitude based on previous employment experience. Limited presentation skills and abilities. Poor appearance and demeanor. Mistakes and spellings in written correspondences. Lack of confidence. Bad references or no positive references. Unqualified for the job or inability to communicate qualifications.
42	Most Frequent Complaints about Interviewees Poor Communication Talks too little, talks too much, is evasive, is nervous. Poor Preparation Asks no questions, has no information about the company. Vague Interest Lacks career goals, is unsure of job goals Unrealistic Expectations Is too concerned about salary, is immature, is inflexible.
43	Why People are Hired? Positive attitude and enthusiasm. Good presentation skills. Professional in all contacts, including letter, phone call, face-to-face contact; excellent verbal skills. Good rapport with interviewer. Past experience that supports qualifications for the opening. Provides knowledgeable questions and statements about company and job openings, thus proving commitment to research. Professional appearance, including appropriate dress, neat and clean personal grooming, friendly attitude.