Upgrading English Proficiency with John Clements
by Paul Catiang

John Clements conducts English assessments for those interested in starting a call center career, and offers a 100-hour training program for call center near-hires. Considering the growing demand for proficient speakers of English, these services prove to be invaluable in informing call center hopefuls which aspects of their English language proficiency need improvement.

The training program also takes the next logical step in addressing the need for competent English speakers: when the best speakers are all tapped out, the near-hires—those who almost passed the oral proficiency screening processes of John Clements and various call centers—are next in line for training. They would only need minimal training to raise their level of proficiency and can soon join the ranks of any call center. At the end of the 100 hours, near-hires are expected to communicate in English at the levels required by call centers.

Of the many methods with which John Clements aims to generate a pool of available talents for the BPO industry, the 100-hour near-hire training program provides a short-term solution to the ever-growing demand.

Interested parties may contact John Clements at:

Basement 1, LKG Tower
6801 Ayala Avenue, Makati City
Telephone – 884-1227