| |
We
are the pioneering provider of Training and Organizational
Development programs for multi-national and local companies
in the Philippines.
Created
as a response to the country’s pressing need for
human resource training and consultancy, we design and
conduct excellent training programs that serve as tools
to help achieve corporate excellence.
Today,
we have four main business units with customized services
to fit the specific needs of present-day organizations:
-
Specialized
Program – such as Six Sigma, Customer- Focused
Selling, Corporate Governance, Correspondent Banking
-
Sales/Marketing
and Customer Service Group:
Provides in-house/in-company training programs
in the following areas:
-
Sales & Marketing
- Customer
Service (Internal and External)
- Telephone
Skills
-
Manufacturing
Group: develops and conducts improvement programs
developed by Konosuke Matsushita that involves
all aspects of manufacturing-from people development
to technical production techniques.
-
Management
Program: develops management and organizational
development programs such as:
-
Creating
Vision, Mission and Values
-
Creating
the Culture of the Company
-
Management
Power Tools for Leadership
-
Business
Process Re-engineering
-
Time-Based
Competitive Strategies
-
Team-Building
-
Polishing
English for the Workplace
-
Call
Center and BPO Programs
- Foundation
Training Program for BPO staff and Call Center
agents
Polishing English, American / Australian /
British Culture,
Customer Service, Work Values Enhancement
- Leadership
Skills and Management Development Program
for BPO and
Call Center Team Leaders and Managers
- Train
the English Trainer
-
Train the Screeners
Contact
Details:
HRD
Consulting
12B LKG Tower, 6801 Ayala Avenue, Salcedo Village,
Makati City, Philippines
Tel:
(+63 2) 884-1227 to 32
E-mail:
jon.pineda@johnclements.com |
|
