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1
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2
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- Cagayan de Oro offers an attractive labor pool for BPO and call center
operations
- Recent college graduates have tested as having an above average command
of the English language
- Several well-regarded colleges are producing strong candidates
- The current absence of a call center or BPO operation in Cagayan de Oro
means the area labor pool is largely untapped by the call center/BPO
industry; the city has wide open recruitment potential
- Cagayan de Oro is a hub for five surrounding provinces having a total
population of three-and-a-half million people, and BPO operations there
would have reasonable potential for scaling up
- The area offers nearly 16,000 college graduates annually (approximately
6,000 from Cagayan de Oro (CDO) itself and another 9,7000 from colleges
within a three hour drive of CDO)
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3
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- Most infrastructure fundamentals – telecommunications, electricity,
airport, and roads – are of average to above-average quality
- Cagayan de Oro is served by five digital landline companies and four
providers of broadband (PLDT, Globe Telecom, Philcom, and ICC/Bayantel)
- No “A” commercial buildings currently are available, but plans are
underway to begin construction on an “A” building in June of this year
- Local government responsiveness has been rated above average by the
Asian Institute of Management
- Cagayan de Oro is known as the City of Golden Friendship
- Cagayan de Oro serves as the commercial and shopping hub for over three
million people in five surrounding provinces
- The city is located outside of the typhoon belt and away from earthquake
faults
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4
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5
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6
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7
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8
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9
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10
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Notes
