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Targeted
Selection (A New Tool in HR)
by Anna Carreon
Organizations today have to stay on their toes.
They have to constantly think of ways to differentiate themselves
from their competitors through quality, service, or products that
address their customers’ ever-changing needs. The top management
of John Clements Consultants, Inc. has identified Targeted Selection
as one of the ways to do this.
In December 2004, 13 participants from John Clements,
along with their Vice President and Managing Director, Ms. Grace
Sorongon, attended a 2-day Targeted Selection Interviewers workshop.
This workshop was conducted by Ms. Liza Tuazon, Associate Consultant
for SGV-Development Dimensions International.
What is Targeted Selection? It’s the most
proven and accurate behavior-based selection system in the world.
Thousands of leading companies from every type of industry have
used Targeted Selection to hire and promote millions of people.
Development Dimensions International (DDI), a global human resources
consulting firm, introduced the system in 1974 and has been improving
the system ever since.
Targeted Selection works by honing the three processes
crucial to successful hiring and promotion: (1) identifying the
right selection criteria through job analysis, (2) gathering pertinent
candidate information, and (3) evaluating the information gathered
and making an accurate decision.
DDI research on organizations that have used Targeted
Selection shows that it:
- reduces turnover
- predicts on-the-job success
- is useful for gathering accurate information
- improves candidate’s image of organization
- improves interviewing skills
- leads to improved customer satisfaction
- is a valid selection method
- has bottom-line impact
Aside from the research data, reactions from John
Clements personnel who attended the seminar seem to indicate that
Targeted Selection works. When asked what they had learned and what
they liked best about the program, some of the reactions were:
“Interview practice, data gathering, data analysis—the
whole concept of TS!”
“Basically, how to ask relevant interview questions, match
the candidate to your requirement and have them stay for a long
period of time to make everything [worthwhile].”
“The simulation exercises that give us the chance to apply
what we’ve learned, and which [allow us to] fully understand
Targeted Selection.”
“Everything!”
John Clements really believes in Targeted Selection,
and is committed to using this tried-and-tested system. So don’t
be surprised if you receive an invitation to a TS workshop one of
these days!
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