Targeted Selection (A New Tool in HR)
by Anna Carreon

 

Organizations today have to stay on their toes. They have to constantly think of ways to differentiate themselves from their competitors through quality, service, or products that address their customers’ ever-changing needs. The top management of John Clements Consultants, Inc. has identified Targeted Selection as one of the ways to do this.

In December 2004, 13 participants from John Clements, along with their Vice President and Managing Director, Ms. Grace Sorongon, attended a 2-day Targeted Selection Interviewers workshop. This workshop was conducted by Ms. Liza Tuazon, Associate Consultant for SGV-Development Dimensions International.

What is Targeted Selection? It’s the most proven and accurate behavior-based selection system in the world. Thousands of leading companies from every type of industry have used Targeted Selection to hire and promote millions of people. Development Dimensions International (DDI), a global human resources consulting firm, introduced the system in 1974 and has been improving the system ever since.

Targeted Selection works by honing the three processes crucial to successful hiring and promotion: (1) identifying the right selection criteria through job analysis, (2) gathering pertinent candidate information, and (3) evaluating the information gathered and making an accurate decision.

DDI research on organizations that have used Targeted Selection shows that it:

  • reduces turnover
  • predicts on-the-job success
  • is useful for gathering accurate information
  • improves candidate’s image of organization
  • improves interviewing skills
  • leads to improved customer satisfaction
  • is a valid selection method
  • has bottom-line impact

Aside from the research data, reactions from John Clements personnel who attended the seminar seem to indicate that Targeted Selection works. When asked what they had learned and what they liked best about the program, some of the reactions were:
“Interview practice, data gathering, data analysis—the whole concept of TS!”
“Basically, how to ask relevant interview questions, match the candidate to your requirement and have them stay for a long period of time to make everything [worthwhile].”
“The simulation exercises that give us the chance to apply what we’ve learned, and which [allow us to] fully understand Targeted Selection.”
“Everything!”

John Clements really believes in Targeted Selection, and is committed to using this tried-and-tested system. So don’t be surprised if you receive an invitation to a TS workshop one of these days!

 

 



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