Business Processing Association of the Philippines (BPA/P)

The Business Processing Association of the Philippines (BPA/P), a private-sector-led organization representing sectors of the IT & IT-enabled services industry in the country, serves as the one-stop information and advocacy gateway for the country’s key IT-enabled services sectors of Contact Centers, Business Process Outsourcing, Medical and Legal Transcription, Software Applications, Development and Maintenance, Animation, Engineering Services, and other allied support services.

BPA/P, a merger of the former Contact Federation Philippines and Outsource Philippines, was formulated last July 14, 2004 to solidify the efforts in promoting the Philippines as a destination of choice for business process outsourcing. Our aim is to serve our members and the country by helping to establish the Philippines as a recognized worldwide leader in the ITES/BPO industry and to ensure the industry’s continued growth and competitiveness. We work with our members in representing the industry’s needs in areas such as offshore marketing, education and training, security and privacy, legislation and public policy, among others.

Membership in BPA/P is restricted to companies and organizations engaged in the ITES-BPO outsourcing industry, either as providers to service to overseas clients, or as product-service providers to the local industry. We currently represent 100 members and growing, and have 4 allied association members, namely the Contact Center Association of the Philippines (CCAP), Philippine Software Industry Association (PSIA), Medical Transcription Association Industry (MTIAPI), and the Animation Council of the Philippines (ACPI).

BPA/P is closely working with the different government agencies such as DTI, BOI, CITEM, and CICT to ensure the continued development and growth of the industry. We have partnered in several events and programs to cater to the needs and requirements of the ITES industry, such as the eServices-Academe Summit last June in order to bridge the gap between the industries requirements and the academe’s curriculum; joined in several local missions such as e-Services conferences, National Job Fairs, Cebu ICT Conference and Expo and also participated in several International Trade Missions like ICCM and Outsource World Conferences since 2001, Outsource World New York, and the most recent Outsource World London 2005.

BPA/P has several projects in progress like the partnership with the University of Makati to develop a Premier Training Center for the ITES industry, which will start with the Animation industry that will provide scholarship programs to students from the different regions of the country. BPA/P has also partnered with the European IT Service Center (EITSC) and Trestle Group to do a survey-study for the possible matching between the Philippine and the European Market. We also have fund raising events like the upcoming 1st BPA/P Golf Tournament on September 12, 2005 to generate funds for the planned BPA/P congress next year.

These are some of our projects and events. For more information regarding the association, please visit our website at www.bpap.org. Please let us know if you have any comments or questions, it is our job and pleasure to be off service for you. As the Asia Pacific College celebrates their 5th IT Anniversary Event would say, “I.T. ALL YOU CAN.”